Subject: Re: Seiko Kinetic Watch Repair
Date: Sun, 14 Oct 2001 21:29:42 -0400
From: Tom.Broskey@DecisionOne.com
To: jpaulson <jpaulson@earthlink.net>

Steve,

To my surprise, I received my Seiko on Saturday. It looks and works like it did
the day I bought it. I cant thank you enough for the excellent craftsmanship and
unmatched customer service. As I stated in previous emails, I was in no hurry to
get my watch back, I just wanted to be sure that the watch would be fixed on the
first try. There is nothing more frustrating than having to make multiple
shipments when having something repaired.  You sure held up to your commitments
when estimating the cost and time to repair. The watch arrived in less than 30
days and the cost was extremely reasonable. Again, I cant thank you enough for
the great work. I would recommend your services to anyone in need of high
quality work , with outstanding customer service at very reasonable costs.

The Tag I was wearing while you were fixing the Seiko Kinetic is going back in
the drawer. Its good to have the Seiko back.

Great Job!!!!!

Tom Broskey

>
> jpaulson <jpaulson@earthlink.net> on 10/08/2001 08:59:42 PM
>
> To:   Tom Broskey/NotesOne@NotesOne
> cc:
> Subject:  Seiko Kinetic Watch Repair
>
> Dear Tom,
>
> I have installed a new stem and crown in your Seiko kinetic watch, and
> it is ready to be posted out to you. Could you please either email or
> telephone me with your credit card details, or post me a check in the
> amount of $60.00 in respect of this work?
>
> Your watch will be posted out to you as soon as I receive this.
>
> Thank you,
> Stephen Thomas
> Quality Watch Repair
>
> This message may contain DecisionOne Corporation
>
>   ------------------------------------------------------------------------
>
> 's confidential and privileged
> material intended for the sole use of the intended recipient.  If you are not
> the intended recipient of this transmission, please immediately destroy any
copy
> of this message and not disclose, re-transmit, or use this document or the
> information herein in any way.  Unauthorized disclosure or use of this
document
> or the information herein may expose you to criminal or civil liabilities.

This message may contain DecisionOne Corporation

------------------------------------------------------------------------------------------------

Hi Stephen,

I received my Seiko Kinetic yesterday.  It keeps time and retains the charge 
just like new.  After having sent to the "factory" by a jeweler and it still 
wouldn't work properly I had given up on the watch until I encountered your 
web site.  I now have my watch back on my wrist, looking and working great! 
Thank you for your skillful and curteous service,

Gene Kusche
Manitowoc, WI
----- Original Message ----- 
From: "Stephen P. Thomas" <jpaulson@earthlink.net>
To: <kuscheg@lakefield.net>
-------------------------------------------------------------------------------------------------

The watch was better than it was new and looks like new.  It was all done 
at 
a timely manner at a fair price.  Thank you for always being on top of 
things and answering our questions immediately.  We wished to have the watch 
back in time for our trip and we had it in our hands a few days prior.  You 
did a great job.  Thank you again for all your efforts.
Bob Moyer


----- Original Message ----- 
From: "Stephen P. Thomas" <jpaulson@earthlink.net>
To: <twoas1@comcast.net>
Sent: Friday, May 26, 2006 2:29 PM
Subject: Seiko Kinetic Watch Repair


> Dear Robert,
>
> Repairs to your Seiko Kinetic watch have been completed and it is being 
> posted out to you this afternoon by registered insured mail. Please allow 

> at least a week for delivery.

--------------------------------------------------------------------------------------------------

Dear Mr. Thomas:

The watch arrived this morning in less time than promised.  It now functions perfectly.

It takes a leap of faith to send a valuable watch to an unknown person half a country away, prepay for repairs on the hope that all will be completed as hoped for.  The faith was more than rewarded.  Questions I asked about the repairs and condition of the watch were cheerfully and professionally answered. 

I wish I could have been able to say the same about sending another Seiko Kinetic to Seiko in New Jersey.

Thanks again,

David Freligh
409 W. Court Ave.
Winterset, IA 50273