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Subject: RE: watch repair
Date: Tue, 29 Jan 2002 07:47:49 -0500

Received my watch back late last week and it appears to be working fine now.
Your service and timeliness were excellent!
Thanks,
Charles Townson

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Mr. Thomas, I have received my Seiko Kenetic watch after you repaired it for
me. The watch is working perfectly, just as you said it would.
Your profesional attention to service is very much appreciated.
The promptness of your service exceeded my expectations.
Thank you again
John Mizer

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Stephen,
 
I did buy that charger and it was the YT012, so I definitely got a bargain.  I had to put it on the charger a couple of times
and it recharged my watch.  I haven't had it on the charger for over a week and it is still keeping the charge.
So I guess that was all the problem.  Wasn't dirty.  Plus I don't work in an environment that would cause a lot of sweat and
dirt to get in the watch.  Thanks for all the input and information.  Really appreciate it and when I need any other watch repair
I will be sure to contact you.  I have also mentioned your service/company to others with high praise.
You do excellent work and have a very quick turn-around.  I can't offer enough praise on your services.
Keep up the great work.
Again thanks,
Larry Oden

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Stephen Thomas,
 
Thank you so much for repairing my Seiko Kenetic Watch.  Your prompt service returned my watch to me in two weeks from the time I mailed it to you until the time I received it fully functional.  It might have been faster had I checked my emails more often.  Anyway, I just wanted to write to say thanks.
 
Sandy Scott
Satisfied Customer
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Stephen,

Thank you for the quality repair on my Seiko kinetic! I was very impressed
with the <2 week turn around time, and how you kept me updated throughout
the process. I was also very impressed with how clean my watch was when I
got it back! I will highly recommend you to any of  my friends who are in
need of a watch repair!

Tony

Sent: Sunday, July 10, 2005 11:49 PM
Subject: Seiko Kinetic Watch Repair

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Stephen:

	I received my watch last week and couldn't be more pleased with
the service - fast, I was kept fully informed, and it was reasonably
priced. I will be sending you my Bulova shortly.

Thanks!

Bruce E. Lasswell
Senior Operations Research Analyst
DORRA
 
Sent: Wednesday, September 14, 2005 6:19 AM
To: Lasswell, Bruce (DORRA)
Subject: Seiko Kinetic Watch Repair

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Dear Stephen:

I appreciate your communication throughout the repair.  I regret taking so
much of your time on such a small repair.  You are building a great
business. I have a friend who buys old wristwatches (expensive) I am going
to recommend you if he wants work done.  I value your integrity.
Thanks again, the watch looks great.  It feels like you cleaned it.  The
movement to charge the internal components seems more pronounced.  Maybe my
imagination.

Sincerely 

John Spray  (Seiko Kinetic

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Dear Stephen,
 
I would like to thank you again for your quality work in repairing my Seiko Kinetic watch.
I am very pleased with the new capacitor and bezel, along with all the new gaskets.  I'm
sure I'll be trouble free for the next ten years or so.
 
I would highly recommend you to anyone who as a similar watch as this is the second
time I've used your services and I tell my family and friends to let you do their watch
repairs.
 
I like the way you contact me to say you've received my watch and then how well you
package the watch for return by Registered Mail.
 
Your repairs are done in a timely fashion and the watch looks beautiful when it is
returned to me.
 
Sincerely,
 
D. Hill

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Stephen Thomas,

My father recieved his watch today. I cannot thank you enough for such an
excellent job! He is delighted. The clarity of the crystal, the fact that
it glows in the dark like it should, the restored shine to the entire
watch and most importantly the fact that it works when he thought it never
would again all make for one very happy man. As he is quite unassuming but
very particular, it also makes for one very happy daughter. Thank you for
the wonderful Father's Day gift.


Angela