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Quality Watch Repair 3641 S.E. Morrison Street Portland, OR 97214 1-503-239-1859 I work out of my house, with my family in residence. If you are delivering your watch to me in person, my delivery hours are 11 to 4 Monday to Friday, by appointment only. Please phone before you come by. |
Subject: Testimonial Date: Mon, 21 Jan 2002 11:47:56 -0600 To: <Stephen@qualitywatchrepair.com> Stephen, I wanted to take this moment to say thank you for the fine work that you did for me a couple of months ago. I inherited a WWII Navy wind-up clock from the instrument panel of my grandfather's airplane. When I got it of course did not work and had the winding knob broken. I sent it to a clock repair place in Nebraska that was a friend of mine and she sent it to a very old and rather famous place in New York City. Both sadly said that the clock was unrepairable and parts were not available. Through a friend's last ditch attempt and the internet I found your company, talked to you and decided to send it to you for one last try. Not only were you able to repair and clean the clock, but you also discovered that the main spring was not the correct one for the clock and recommended to me that it be replaced which I had you do. I received it back about 2 months ago and it has worked perfect ever since. Not only was the quality of your work exemplary, but your customer service and continued contact was wonderful. Thank you again for rescuing this memento of our family. Sincerely, Jeff Campbell |