Subject: Gruen watch repair
Date: Wed, 17 Nov 1999 23:51:08 EST
To: Stephen@qualitywatchrepair.com

Stephen,
I was very satisfied with how you handled my repair.  Your call to explain the
repair was a bit of a surprise, but appreciated.  It cost a little more than
I expected, but no one locally would handle it and I really wanted this watch
fixed.  It's been temperamental in the past as repairs have been tried, but
I'm hoping this replacement takes care of it.  I'll have a check in the mail
for you by Monday.
Thanks,
Claire Genett 

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Dear Roy,

Thank you for your very kind comments. I am glad that you are happy with the work I did on your

 Gruen watch. It is very gratifying to know that my work is appreciated, and makes the long hours 

spent hunkered down over my workbench much more worthwhile. Your appreciation is much appreciated.

Thanks again and a Splendid New Year,
Stephen Thomas
Quality Watch Repair
206 463 9222

Roy Slade wrote:

> Stephen,
>  
> I am elated with the quality and level of service you provided in repairing my watch.

 After it sat in a shop in southern California for six months, and was returned to me minus a few 

parts, I had given up hope of ever wearing the watch again.

 But the watch is once again on my wrist and keeping perfect time, looking better than ever,

 and I thank you again for the speed and quality of your work. All the best in 2005.