Quality Watch Repair

I will be closed for business from February 19th 2012 to March 4th 2012. Thank you for your consideration in this matter.

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Sending Your Watch     Testimonials     Repair Philosophy     Contacting me     

Repair Warranty     Sizing Watch Bands     WBHQ WatchBands

A lot of watches I receive in the mail are worn out or parts are not available so please before you mail me your watch e-mail or call first to discuss the problems you are having with your watch or watches. Please give details as to the make and model and what problems your watch is having.   Thank you

We do not sell parts please do not enquire.

Click Here for Some of the Watch Brands I Specialize in 

Dear Stephen,
I just received my watch in the mail. Thanks so much for fixing it 
promptly and returning it back to me so quickly. Your good service is 
appreciated and I will certainly pass your name on to a few of my 
friends for watch repair. Thanks again and take care.

Shari Mantini

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Hi Steve,

Just wanted to let you know that I received the package back last week and 
everything was just fine.

I was a bit concerned to begin with as it took me 3 days to get the new 
capacitor charged up. I guess it is a much better one and just took alot 
longer. Anyhow, it is keeping perfect time as it always has and I am very 
happy.

Please use me as a reference if you wish.

Thanks again,

Lee Pigeon

PS.....I talked to the military postmaster here and if we had sent it 
registered mail through the APO mail system, it could have take up to 2 
months to arrive back. As it was, it only took about 6 days. I am glad we 
went the route we did. You might want to remember that for future military 
people overseas.

At 01:15 AM 5/15/2003 -0700, you wrote:
>Dear Lee,
>
>Repairs to your Seiko Kinetic watch have been completed and it is being 
>posted back to you this afternoon according to your instructions (Priority 
>Post, insured for $500.00, but not registered, and with the package 
>weighing under one pound). Please allow a couple of weeks for delivery.
>
>Thank you,
>Stephen Thomas
>Quality Watch Repair
>

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Not only was I happy with you work, I was happy with the way in which 
you kept in contact with me from the moment you received my watch until 
it was returned to me.

Thank you so much for your excellent service, I only wish that I had 
more watches in need of repair. Your customer service is among the best 
that I have received in any recent business dealings. By far!


Dear Stephen,

We have just returned from two weeks in your area. Alaska and Glacier 
Bay cruise out of Seattle and visit in Redmond. No one sick on our 
ship! Mail was on hold. Picked up the watch yesterday, charged it up 
and it retained charge overnight and is working fine. Even looks like 
the same watch I sent you ;-) I am very satisfied with your repair, 
handling and shipping service.

Thanks and best regards,

Jerry Mickelson

Dear Steve--
I decided it wouldn't hurt to give it some more shaking and that did the trick.
I want to thank you for your prompt replies to my many mails and for getting my watch repaired and back to me so quickly, despite being on opposite sides of the country. I intend to recommend your services to anyone I know in need of watch repair. Thanks again!
Sincerely,
Chuck Kurpis
> 
> 
> Dear Chuck,
> 
> It does take quite some time for a Seiko Kinetic to fully charge. In my 
> experience, about 400 shakes should do it (this seems to take about 20 
> to 30 minutes). If you find that you are still having problems after 
> about 400 shakes, then please let me know, as there is still a slim 
> possibility that something else could be the matter.
> 
> Thank you,
> Stephen Thomas
> Quality Watch Repair
> 
> 
> >Dear Steve--
> > I just got my watch back in the mail today. So far, everything seems to be going well, although I do have a question:
> > I spent a good 15 minutes or so shaking the watch to charge it up and it had a full charge. I've been wearing it now and when I check the charge, it only seems to go to the 3/4 mark for its charge. Is this because I really need to spend some quality time shaking it to get it fully charged, or could it be a different problem?
> > Please let me know when you can. Again, thanks so much.
> >
> >Chuck Kurpis
> > 
> >
> >>Subject: Seiko Kinetic Watch Repair
> >>
> >>Dear Chuck,
> >>
> >>The repair of your Seiko Kinetic watch has been completed and your watch 
> >>will be posted out to you tomorrow by registered insured mail. Please 
> >>allow several days for delivery.
> >>
> >>Thank you,
> >>Stephen Thomas
> >>Quality Watch Repair

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